CHALJUB: Chatea y Conect

Privacy Policy

1. Controller and scope

CHALJUB INS COL LLC is responsible for CHALJUB: Chatea y Conect. This policy applies exclusively to data processing for that app. Contact: support@chaljubinscol.app. Business address: 427 E 17th St, Ste F778, Costa Mesa, CA 92627, United States. It does not cover accounts or operations of other apps or independent platforms.

2. Data and purposes

We process first name, last name, email, authentication and verification credentials, account identifier, chosen community, state, area, access requests, memberships, messages, photographs, and moderation and notification records. They are used to administer accounts, verify email, separate communities, authorize chats, communicate content and decisions, and handle security and rights. The app does process personal data; shared branding does not imply shared databases with other apps.

3. Submitted information and minimization

You provide registration information, community and location selections, and submitted content. Request evidence is used for review, not to access third-party platform accounts. Hide customer data, addresses, phone numbers, and unnecessary information. Do not send passwords or government documents to support. Selecting a state and area does not imply continuous GPS tracking. Linkable identifiers and hashes remain personal data.

4. Access and moderation

Chat access requires authorization. Administrative staff access information necessary to manage requests, moderate, and resolve incidents. Authorized participants can see messages and photographs shared in their rooms and must not distribute them outside those rooms. We do not promise to retrieve recipients’ copies or describe rooms as end-to-end encrypted, because administrative moderation exists. Complete profiles and internal notes are not made public.

5. Providers and communications

Supabase supports authentication, database, and storage; Resend supports transactional email. They should process only data needed for this service. Providers may process information in other countries under applicable terms and safeguards; a hosting region does not guarantee that all processing occurs there. Account, security, request, and moderation notices are not advertising. Available permissions and preferences govern notifications. Personal data is not sold or shared for cross-context behavioral advertising.

6. Security and permissions

We apply access and account-management controls to limit information use to authorized people. No system guarantees absolute security. Technical records needed for security and diagnostics may contain identifiers, dates, and errors; they are not anonymous merely because they are not displayed in the profile. Camera or gallery permissions are requested for photograph features you use. Protect your credentials and report incidents to support.

7. Retention, deletion, and statistics

Data is retained while necessary for the account, participation, and stated purposes, not indefinitely for convenience. You can request deletion in the app or by email. Personal data subject to deletion is deleted within 30 calendar days of the request, without arbitrarily restarting the period for verification. Scope includes the account, profile, and associated personal data, including content and files subject to erasure. Only historical aggregate statistics without personal identification are retained, except where a specific legal obligation applies. A linkable code or pseudonym does not turn data into anonymous statistics. Exceptions are limited to minimal data, justified legal purposes and periods, restricted access, and communication of applicable limits. Complete profiles are not retained merely to evidence consent.

8. Rights and contact

You may request access, correction, deletion, and review of decisions at support@chaljubinscol.app, as well as objection, restriction, a copy, or portability where applicable under law. Account control will be verified proportionately without requesting passwords or excessive data. Legal limitations on a request will be explained, and you may contact the competent authority. For specific data without closing the account, identify the scope of your request; automatic deletion of every record is not assumed.

9. Minors, changes, and other projects

The service is intended for people aged 18 or older. If we identify data belonging to an ineligible person, access restrictions and deletion will be handled under applicable obligations. Material changes in purposes or recipients will be communicated and will require consent where applicable. This policy does not authorize transferring accounts to other initiatives or activate charges, advertising, or future features.