General Terms and Conditions

1. COMPANY IDENTIFICATION

CHALJUB INS COL is the trade name of CHALJUB INS COL LLC, a company established in the United States in 2017, dedicated to digital, business, and commercial solutions and to developing its own brands and projects.

These Terms and Conditions govern access to and use of our website, requests for information, and the purchase of products and engagement of services offered by our company.

Website: https://chaljubinscol.com
Email: support@chaljubinscol.com
Business location: California, United States.

Purchases of products and engagement of services will be subject to the conditions communicated to and accepted by the customer, as well as applicable law.

2. GEOGRAPHIC COVERAGE AND AVAILABILITY

Availability depends on the service, jurisdiction, requirements, and individual agreement. International access to information does not mean all services are available in every country. Independent AI platforms retain their own development status and terms; receiving an inquiry does not establish their launch.

3. DIGITAL APP GUIDANCE

CHALJUB INS COL offers independent guidance and advisory services for users of digital platforms such as Amazon Flex, Spark Driver, DoorDash, Instacart, Uber, Lyft, and other apps.

Our services may include guidance on:

• Registration requirements.
• Documentation.
• Identity verification.
• Administrative procedures.
• Background checks.
• Appeal processes.
• Questions about how platforms work.

We serve customers in different states across the United States.

Requirements may vary depending on the customer's location, state law, and each platform's specific policies.

CHALJUB INS COL seeks to take into account the rules applicable in the state where the service is provided.

Our company is independent of the platforms mentioned and does not guarantee approvals, activations, reactivations, or favorable outcomes.

Final decisions rest exclusively with the platforms involved.

We do not offer services intended to use false documents, impersonate others, evade verification processes, or violate third-party terms.

4. ARTIFICIAL INTELLIGENCE AUDITING

The holding company receives informational inquiries about Auditoría AI. The independent platform is not presented as launched, and submitting an inquiry does not activate audits or agents. Any specific service requires applicable scope, authorizations, individual terms, and its own policy; no result is guaranteed and system access is not requested through public forms.

5. CHALJUBAI — INTELLIGENT AGENTS FOR BUSINESSES

The holding company receives informational inquiries about CHALJUB AI. The independent platform is not presented as launched, and submitting an inquiry does not activate audits or agents. Any specific service requires applicable scope, authorizations, individual terms, and its own policy; no result is guaranteed and system access is not requested through public forms.

6. LLC FORMATION

We offer guidance and administrative assistance for forming LLCs in the United States.

Depending on the service contracted, we may provide guidance on:

• Formation requirements.
• Preparing business information.
• Registration procedures.
• EIN applications.
• Administrative documentation.

CHALJUB INS COL's fees and any applicable government fees will be disclosed before engagement.

Processing times and government decisions are not solely within our company's control.

This service does not replace legal, tax, or accounting advice from authorized professionals when needed.

7. VEHICLE RENTALS, PURCHASES, AND SALES

CHALJUB INS COL conducts activities related to vehicle rentals and sales in the United States.

Vehicle availability, prices, and specific conditions are subject to confirmation.

Transactions may require:

• Valid identification.
• A current driver's license.
• Verification of requirements.
• Specific contracts.
• Deposits.
• Insurance coverage.
• Compliance with applicable rules.

The terms of each transaction will be set out in the corresponding agreements.

Published photographs and descriptions are informational and must be verified before entering into an agreement.

8. LIFE AND AUTO INSURANCE

CHALJUB INS COL facilitates contact between people interested in insurance and independent brokers or insurance professionals.

Our role is to receive inquiries and connect customers with the appropriate professionals, within the limits permitted by applicable law.

Quotes, evaluations, coverage, policy issuance, and other procedures are handled by the responsible professionals or companies.

CHALJUB INS COL does not guarantee policy approval, specific premiums, or particular coverage terms.

9. AUTO ACCIDENT-RELATED ASSISTANCE

CHALJUB INS COL may facilitate contact with independent professionals who handle matters related to traffic accidents.

Depending on the nature of the case, these professionals may include attorneys and other specialists, provided the referral activity is legally permitted.

Our company does not provide legal representation or guarantee damages, compensation, settlements, or specific outcomes.

Evaluation, acceptance, and handling of each case are the responsibility of the relevant independent professional.

10. REAL ESTATE SERVICES

CHALJUB INS COL facilitates contact with independent real estate professionals for people interested in buying, selling, or renting properties in the United States.

Transactions requiring a license will be handled by the appropriate authorized professionals.

Property availability, prices, contractual terms, and negotiation outcomes depend on the providers and parties involved.

We do not guarantee mortgage approvals, continuous property availability, or specific outcomes.

11. PARTNER PROFESSIONALS AND REFERRALS

Certain services presented on our website are provided directly by independent professionals or companies.

In those cases, CHALJUB INS COL may act as an initial point of contact, providing general information and facilitating communication between customers and providers where legally permitted.

Our company may maintain business relationships with certain professionals, subject to the relevant authorizations, restrictions, and legal obligations.

Introducing a customer does not guarantee that a professional will accept the request.

Engagement and delivery of specialized services are the responsibility of the professionals involved.

CHALJUB INS COL does not hold itself out as an attorney, insurer, or licensed real estate agent merely by facilitating these contacts.

12. E-COMMERCE AND AMAZON

CHALJUB INS COL conducts commercial activities through Amazon.

Our activities include selling our own products and evaluating opportunities to sell products belonging to manufacturers, suppliers, or customers.

Adding third-party products requires commercial agreements and compliance with the applicable requirements.

We may evaluate:

• Product authenticity.
• Commercial documentation.
• Category requirements.
• Inventory availability.
• Financial terms.
• Commercial viability.

We do not guarantee sales, revenue, profits, or product approval by Amazon.

Purchases made directly through Amazon are subject to that platform's policies.

13. CHALJUB INS COL MEDIA

CHALJUB INS COL MEDIA is our audiovisual production and digital content brand.

We develop content about luxury, innovation, technology, business, documentaries, and original stories.

Our content may be published on YouTube, social media, and other digital platforms.

Luxury • Innovation • Business

Audiovisual content is protected by the relevant intellectual property rights.

Unauthorized reproduction, distribution, or commercial use that infringes those rights is not permitted.

Third-party brands, images, videos, and other materials appearing in our productions belong to their respective owners.

Viewing content on external platforms is subject to those platforms' terms.

14. CON PECADO CAFÉ — PROJECT IN DEVELOPMENT

CON PECADO CAFÉ is a café and dessert brand and project with locations contemplated in Buena Vista, Barranquilla, Colombia, and Costa Mesa, California, United States.

The project is currently in development and has not begun commercial operations.

Published photographs, designs, renderings of the premises, products, menus, and other materials are conceptual and informational.

They do not constitute an active offer for sale or guarantee that the products, prices, facilities, or features shown will be final.

No orders, reservations, or payments related to CON PECADO CAFÉ are currently accepted through our website.

The relevant commercial terms will be published when the start of operations is officially announced.

15. EVAPPE DELUXE

EVAPPE DELUXE is a commercial brand associated with CHALJUB INS COL.

Its products have not yet been officially launched on the market, and commercialization remains paused.

Photographs, descriptions, and presentations available on our site are informational.

No orders or payments for EVAPPE products will be accepted while commercialization remains suspended.

Any future commercial launch will be subject to compliance with the relevant permits, authorizations, age checks, and other legal requirements.

16. PRICES, PAYMENTS, AND AGREEMENTS

Product and service prices may be published on our website or communicated through personalized quotes.

Some services require advance payments or deposits.

Before an agreement is finalized, essential service terms will be disclosed, including scope, prices, known additional charges, and relevant requirements.

Payments may be made using methods authorized by CHALJUB INS COL.

Payment for a service does not guarantee outcomes that depend on authorities, platforms, or independent third parties.

17. CANCELLATIONS, REFUNDS, AND RETURNS

CHALJUB INS COL applies specific cancellation and refund terms depending on the nature of the product or service purchased.

GENERAL 30-DAY PERIOD

As a general commercial policy, customers have up to 30 calendar days from the payment date to submit a request for refund review, unless different specific terms or applicable legal rights apply.

After this period, requests for voluntary refunds under this general policy will not be accepted.

This provision does not limit non-waivable consumer rights or deadlines established by applicable law for filing claims.

REQUEST EVALUATION

Each request will be evaluated considering:

• The service contracted.
• The specific terms accepted.
• Work started or completed.
• Previously disclosed administrative and third-party expenses.
• The particular circumstances of the case.
• Applicable contractual and legal obligations.

Submitting a request within 30 days does not automatically guarantee a refund.

HOW TO REQUEST A REFUND

The customer must contact us by email at:

support@chaljubinscol.com

The request must include the account holder's name, service contracted, payment date, proof of payment, and reason for the request.

CHALJUB INS COL will evaluate the case under the agreed terms and applicable legal provisions.

Any applicable refunds will be processed using permitted methods and timeframes.

18. CUSTOMER OBLIGATIONS AND RESPONSIBILITIES

Customers agree to:

• Provide accurate, up-to-date information.
• Submit legitimate documents.
• Meet the requirements of the contracted service.
• Respect the policies of the platforms involved.
• Make agreed payments.
• Not use our services for fraudulent or illegal activities.

CHALJUB INS COL may reject requests involving false documentation, identity impersonation, or legal violations, while respecting contractual obligations and applicable rights.

19. COMMUNICATIONS AND RECORDS

Business and contractual communications may take place through email, WhatsApp, and other authorized channels.

CHALJUB INS COL may retain communications, contracts, receipts, and records related to contracted services for periods necessary to meet legal, tax, and business obligations.

That information will be processed under our Privacy Policy and applicable laws.

20. INDEPENDENCE FROM PLATFORMS AND THIRD PARTIES

CHALJUB INS COL is an independent company.

Mentioning trade names such as Amazon, Walmart, DoorDash, Uber, Lyft, Instacart, Spark Driver, and other companies does not imply affiliation, official representation, sponsorship, or an authorized commercial partnership unless a relationship is expressly identified.

Third-party trademarks and intellectual property rights belong to their respective owners.

21. INTELLECTUAL PROPERTY

CHALJUB INS COL's original content, including text, images, designs, audiovisual productions, trade names, and other protected materials, belongs to its respective owners.

Website content may not be reproduced, distributed, or used commercially without authorization where that use infringes intellectual property rights.

Third-party brands and materials retain their respective rights.

22. LIABILITY AND OUTCOMES

CHALJUB INS COL undertakes to provide contracted services under the agreed terms and applicable law.

We do not guarantee outcomes that depend exclusively on decisions by government authorities, digital platforms, insurance companies, financial institutions, or independent providers.

Processing times and outcomes may vary depending on the nature of the service.

Nothing in these terms is intended to exclude liability that cannot legally be limited or to remove mandatory consumer rights.

23. CHANGES TO SERVICES AND TERMS

CHALJUB INS COL may update its services, brands, projects, prices, and terms for future engagements.

Changes will be published on our website and communicated where appropriate.

Changes will not improperly alter the terms of previously concluded contracts.

The date of the latest update will appear at the beginning of this document.

24. APPLICABLE LAW

CHALJUB INS COL's business location is California, United States.

Our services are carried out under the federal, state, and local laws applicable to each activity.

Services available in different U.S. states may be subject to jurisdiction-specific requirements.

Having a business location in California does not exclude the legal rights and protections applicable to customers in other jurisdictions.

25. OFFICIAL CONTACT

For inquiries about our services, commercial terms, agreements, cancellations, or refunds:

CHALJUB INS COL

Legal entity: CHALJUB INS COL LLC
Website: https://chaljubinscol.com
Email: support@chaljubinscol.com
Business location: California, United States.